WHEN DOES THE BILLING MONTH START/END?

The billing period starts from the first day of the month and ends on the last day of the month. If you join Kwik Net in the middle of the month, you will be billed from that day until the end of the month, and from then on you will be billed from the start to the end of the month.

I HAVE NEW CREDIT CARD DETAILS, HOW DO I UPDATE MY ACCOUNT WITH THESE?

You can submit us the new details via email to support@kwik.net.nz (card will be charged next time you use over the free time), or as a more secure option, you can ring us on 0900 KWIKNET (5945 638)